上汽五菱汽车股份有限公司质量管理体系程序文件

1、编制说明 上汽五菱汽车股份有限公司质量管理体系程序文件上汽五菱汽车股份有限公司质量管理体系程序文件 上汽通用五菱汽车股份有限公司质量管理体系程序文件 SGMW Quality Management System Procedure QP/SGMW 8.5.06-2005 版本号 Version#:A 产品安全管理程序 Product Safety Management Procedure 2005-12-27发布 2005-12-30实施 Issued on December27,2005 Implemented on December30,2005 上汽通用五菱汽车股份有限公司 发 布 Issued by SAIC GM Wuling Automobile Co.Ltd 前 言 Foreword 本文件是上汽通用五菱汽车股份有限公司《质量手册》章节 8.5的支持 性文件，目的在于通过对公司产品质量问题进行评估及产品追溯系统、问题 预警系统的建设和维护，以确保产品安全问题得以快速、有效的解决和处理， 并满足国家关于缺陷汽车产品召回管理规定的要求。 The procedure is the supporting file of SGMW “Quality Manual” Chapter 8.5 It is intended to ensure that the product safety issues are resolved fast and effectively and meet the requirements of national recall management regulations on defect automotive products, through the uations on the product quality issues as well as the development and maintenance of the product traceability system and pre-alarm system. 页脚内容1 1、编制说明 本程序由上汽通用五菱汽车股份有限公司提出。 This is put forward by SGMW. 本程序由上汽通用五菱汽车股份有限公司质量部归口。 This is managed by SGMW Quality Dept. 本程序由上汽通用五菱汽车股份有限公司质量部负责组织起草。 This is drafted by SGMW Quality Dept. 本程序主要起草人: 支 芝 Major draftsman: Zhi Zhi 本程序如出现文字理解歧义，以中文为准。 If there is any different understanding to the words of this process, please refer to its Chinese version. 审核 Audited by: 黄春笋 会签 Sign off:梅胜军 杨剑勇 袁竑 方世群 袁智军 邓湘宁 李丽明 粟鸿斌 蒋桂华 陈成 批准 Approved by:姚佐平 上汽通用五菱汽车股份有限公司 2005-12-27发布 2005-12-30实施 1 上汽通用五菱汽车股份有限公司质量管理体系程序文件 SGMW Quality Management System Procedure 产品安全管理程序 Product Safety Management Procedure QP/SGMW 8.5.06-2005(0/A) 1. Compiling and applicable scope , 编制和适用范围 Quality Dept. This The procedure compiled by 本程序由质量部负责编制，适用于公司批量生产 document applies to all the uation, disposal and 页脚内容2 1、编制说明 control activities under the situation of possible defects 的所有整车产品和所销售配件可能存在缺陷情 况时 existing in the complete vehicle products produced by the company and its branch. 的评估、处理和控制工作。 2. Quoted standards 2 引用标准 2.1 National Quality Inspection Bureau 2004,No.60“Defect Automobile Product Recall 2.1 国家质量监督检验检疫总局 2004年 60号令《缺 Management Regulation” 陷汽车产品召回管理规定》 2.2 National Quality Inspection Bureau (2004)No.245 “Defect Automobile Product Recall Ination System 2.2 国家质量检验检疫总局文件国质检质 (2004)245 Management s”. 号《缺陷汽车产品召回信息系统管理办法》 3. Terms 3.1 Defect: unreasonable danger violating the people’s , 术语 body and property safety and commonly existing in a 3.1 缺陷:是指由于设计、制造等方面的原因在某 一 batch of the complete vehicles in the same type or model due to design, manufacturing and other reasons, or 批次、型号或类别的整车中存在具有同一性的危及 人 situation not coning to the national automotive 身、财产安全的不合理危险，或者不符合有关汽车 安 safety standards. 3.2 Product safety issue: quality issue caused by the 全的国家标准的情形。 possible defect, that is, suspect defect issue. 3.2 产品安全问题:可能属于缺陷的质量问题，即疑 3.3 Field action: maintenance and service activities for the owners. There are three types of the actions: field 似缺陷问题。 service activities, special maintenance activities, 3.3市场行动:即对车辆用户开展维修服务的活动，automobile recall activities 3.4 Field service activit