《商务英文EMAIL》

目录 Chapter 1 建立贸易关系 1. 请求建立贸易关系 Request for Establishing Business Relations 2. 回复请求建立业务关系 Reply to the Request for Establishing Business Relations 3. 索取产品资料 Request for Product Literature 4. 回复索取产品资料 Reply to the Request for Product Literature 5. 邀请会面 Invitation to the Business Appointment 6. 接受会面邀请 Accepting the Invitation to the Business Appointment 7. 谢绝会面邀请 Declining the Invitation to the Business Appointment 8. 要求更改会面时间及地点 Request for Changing the Time otherwise, we will miss the great chance for ⑥ (会失去 何种机会) at present. If we can not get any reasonable explanations or the products by the end of this month, we will have to ⑦ (我方将采取的行动). 52. 对出货延迟致歉 Apology for Late Delivery Thank your very much for your email. We are quite sorry for the late delivery.① (说明出货延迟 的原因).Carefully checking ②(依据文件的名称及编号),we found that the goods ③ (说明货 物的情况).We very much regret to say that the matter has slipped our attention. After finding this mistake, we have ④ (采取的补救措施),If nothing goes wrong during the transit, you will receive the products ⑤(预计到达的日期).Hopefully, this late delivery will not deteriorate our relationship. If you have any questions, please contact me directly. We appreciate your under-standing. 53. 投诉货物质量 Complaint about Poor Quality of Goods We appreciate having received the goods on arrival of s/s“ ① ”(货轮名称) at ② (目的港名 称).Shortly after landing, related officials checked the details of the goods. Everything appears to be correct and in good condition except ③ (有质量问题的产品).When we opened the cases, we found that they were ④ (产品状况).The worst thing is that the quality of the goods do not confirm to the contract. Please tell us the exact explanations. Additionally, we prefer to ⑤ (我方提出的解决办法). Look forward to your prompt reply. 54. 对货物质量不佳致歉 Apology for Poor Quality of Goods We are really sorry for the ① (产品所出现的问题)of the goods. ② (证明材料)states clearly that ③(货物实际情况描述).There is no denying the fact that the goods ④(货物出现问题的原 因). Therefore, you should ask ⑤ (提出索赔的机构名称)for compensation. However, to compensate you to a certain extent for the trouble, we will grant you ⑥(补救措施)for your next purchase. We expect to ⑦ (期待事宜) in the future. Again, we are terribly sorry for your loss. 55. 投诉货物数量 Complaint about Wrong Quantity of Goods Thank you very much for ① (对方所做事宜).We duly received the order on arrival of s.s ② (货轮名称). Unfortunately, we found that ③ (货物出现的问题).As told, the shipping quantities were ④ (货物装船时的数量). Please check whether ⑤ (合同规定数量)had been loaded on ship in whole at the port of shipment. We are in urgent need of the products as ⑥ (亟需该商品的原因)at present. You are kindly requested to ⑦ (亟需对方解决事宜)upon receipt of this email. Other-wise, we have to raise a claim for ⑧ (索赔金额) for the wrong quantity. We hope the matter will come to your special attention. 56. 为数量错误致歉 Apology for Wrong Quantity of Goods We have received your email of ① (对方邮件日期),and we regret to know that the short delivery of ② (货物短缺数量) of shipment against the order ③ (订单编号).We are quite sorry for ④