BEC高级写作letter指导

1. 道歉 I am writing to do apologize for I am writing with apology to I am writing in replying to your letter complain 2. 真诚道歉,解释发生了什么事，理由 3. 解释why,客观因素，对方要求过分，解释清楚，进一步解释 4. 提供补偿 例子 Dear Mr. Im writing in replying to your letter dated concerning the unsatisfactory staff and would like to apologize for any inconvenience this had caused you. As you may had heard, we finally failed to decline your requirement 拒绝 for temp staff hunting in spite that we show you the circumstances of temp staff scarcity in the duration of （在什 么期间）national holiday due to their plan to back home or travel. In addition, your decline for requirement made the candidate （make sb competent for 使得某人胜 任）we transferred from the other agent competent for the position. However the demand for shorthand（速记）and English translation are faxed right after the agreement we signed and with the unavailability of more competitive applicant, the double test had been cancelled due to your deadline. As established customers, we should like to meet the expense of the labor cost or refund thirty percent of the contract fee as an alternative as a small compensation for the trouble. We would like to take this opportunity to ensure that any applicant you want in the future should be satisfactory selected. look forward to serving you. letter（easy,选择 letter 比较好） 2. 搬家服务抱怨 dear manager, 第一段交代信件类型，写作目的 （第一句心情，态度对于他们所提供的服务（方面，时间，地点）） 第二段我们需要搬运的，他们的错误，说明现状。 第三段我们的要求，如何赔偿，道歉 （1）直接损失 （2）间接损失 （3）下一次的服务的保证 dear sir or madam I am writing to complain about the removal service you offered on.....（需要背句型）/ I am writing with regret to make a complaint of your removal service on （time） and to tell you how disappointed we are with how our removal had been dealt with. Firstly, the photocopier（影印件）has been equipped in the end of west wing of the building, which has caused much consumption in routine administration time（日常行政日寸 |向）,as it had been clearly marked at the center of office area in the original map. In addition, the pre-protection to the fragile furniture, which are extremely unsatisfactory, failed to prevent from the damage and boxes of important files are left downstairs, which was found out by our staff. The removal were assured to be completed within 4 hours, however, it lasted 6 and half working hours so our staff overworked for another two and half hours adjusting and arranging.（which was counted into our labor cost）Your explanation before ..is required by head office and as a small compensation（补 偿）,10 fees should be diminished/subtracted（消除/减免）. We expect your arranging the removal of photocopier and compensating for the loss of our furniture and labor cost. Look forward to hearing from you. 3. 咨询海外开公司（4.33） Dear Sir or Madam I am writing with great honor on behalf of our CEO, Mr...., who is extremely interested in knowing the ins and outs （advice, 详仑田情况）of the investing feasibility in your country. We are a national famous sportswear company namedin the